Thank you for shopping with Crystalsipco at www.crystalsipco.com. The following Shipping Policy explains how we process, ship, and deliver orders placed through our online store.
Free Standard Shipping
Crystalsipco offers free standard shipping on every order with no minimum purchase requirement. Free standard shipping is available throughout the United States, including Alaska, Hawaii, Puerto Rico, as well as APO, FPO, and DPO addresses.
Our goal is to provide a convenient and reliable delivery experience. Please note that free shipping applies only to our standard shipping service. The estimated delivery times stated below continue to apply.
Order Processing
Orders placed before 12 PM EST are generally processed and shipped within 1–2 business days, Monday through Sunday.
Orders submitted after the stated processing cutoff may be processed on the following business day.
Estimated Delivery Time
After an order has been shipped, the estimated delivery timeframe is 3–5 business days.
Deliveries are generally made Monday through Saturday to the shipping address provided when the order is placed. At this time, we do not deliver orders to collection or pickup points.
Although we make every reasonable effort to meet our stated processing and delivery estimates, Crystalsipco is not responsible for delays resulting from circumstances outside our reasonable control. This may include severe weather, natural disasters, or other unforeseen events.
Shipping Carrier
All Crystalsipco orders are shipped through USPS.
If your shipment is experiencing an unexpected delay or you have another delivery-related concern, please contact us at support@crystalsipco.com and our customer service team will assist you.
Shipping Confirmation and Tracking
After your order has been dispatched, we will send you a shipping confirmation email containing your tracking number.
Please allow up to 24 hours for the tracking information to become active and begin displaying shipment updates.
Changes or Cancellations
Once an order has been dispatched, we are unable to make changes to the order or process a cancellation. Please review your order information carefully before placing your purchase.
Missing or Undelivered Orders
If the tracking information shows that your package has been delivered but you cannot locate it, please first contact USPS to request assistance with locating the shipment.
If the package remains missing after contacting the carrier, please email us at support@crystalsipco.com so we can assist you further.
If there is a technical problem with the tracking information and the shipment cannot be located, please contact our customer support team for additional assistance and resolution.
Damaged Items
If your order arrives with damaged products, please take clear photographs showing the damage and send them to support@crystalsipco.com for review.
Please keep the damaged item and its packaging until you receive further instructions from our customer service team. Do not dispose of the product before we have completed our review and provided you with instructions.
Contact Information
Store Name: Crystalsipco
Company Name: UNIQUELY DRESSED LTD
Address: 100 MIMOSA DR, CHERRY HILL, NJ 08003, United States
Contact us from 10 AM to 7 PM EST, Monday to Sunday
Contact us, and we’ll get back to you within 12 hours. No need to worry – we’ve got you covered!
Email: support@crystalsipco.com
Phone: +1 (315) 239-1812
Support Hours: 10 AM – 7 PM EST, Monday to Sunday
Or via our contact form on the Contact Us page